{ "generated": "2026-09-29 07:01:41", "source": "ERP 销售订单导出备注字段（备注(内部)/备注(客户)）· 智谱GLM 提取", "total_raw": 3177, "clean": 2900, "with_problems": 277, "rows": [ { "seq": 1, "customer": "上海市重大传染病和生物安全研究院", "salesperson": "徐卓凡", "category": "交付/物流", "title": "运输方式要求", "content": "走航空", "evidence": "走航空", "skus": "PFHW1007-172503-S25-172501", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250220029", "order_date": "2025-02-20", "hits": 8 }, { "seq": 2, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "阴性质检要求", "content": "要求不起线", "evidence": "使用客户引探进行阴性质检（可以检测8孔，要求不起线）。客户测试20250319批次有起线", "skus": "FM2181-4-NA-014402", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 3, "customer": "广州奕昕生物科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "配COA", "content": "配COA", "evidence": "配COA；送货单需要盖章随货发；", "skus": "FM5134", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 4, "customer": "广州市金圻睿生物科技有限责任公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "合同见附件，客户常用合同已经过审核，合同手写签上我的名字。发货单要求盖销售业务章。发货产品需同一个批次，剩余有效期12个月以上。5ml/管，使用金圻睿版本的说明书", "skus": "AS01-50", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 5, "customer": "广州康泽生物技术有限公司", "salesperson": "陈溪子", "category": "其他", "title": "", "content": "", "evidence": "请商务查询库存，有库存提前至周日发货，无库存三个工作日备货；1ml/管分装", "skus": "FE43", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 6, "customer": "广州悦洋生物技术有限公司", "salesperson": "黄文才", "category": "其他", "title": "", "content": "", "evidence": "20250210批次", "skus": "M5244", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 7, "customer": "广州易安生物技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "E20：50ml/瓶分装，E01按50ml/瓶分装，重点项目，确保质量", "skus": "E20", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 8, "customer": "广州湾区生物科技有限公司", "salesperson": "陈溪子", "category": "其他", "title": "", "content": "", "evidence": "请确认有无库存，有库存将发货日期提前至3月9号", "skus": "AS05", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 9, "customer": "广州源起健康科技有限公司", "salesperson": "陈溪子", "category": "其他", "title": "", "content": "", "evidence": "发送25年库存批次", "skus": "AS212-156-5", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 10, "customer": "广州生凌医疗科技有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "M2181-4-095203-FP：包装规格：1000T/包×8+100T/包×3；100T/包的dNTP多给20%", "skus": "M5274-073703", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250709029", "order_date": "2025-07-09", "hits": 1 }, { "seq": 11, "customer": "广州领上源生物科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "配送要求", "content": "多放冰袋；", "evidence": "多放冰袋；", "skus": "ED01-5", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250927004", "order_date": "2025-09-27", "hits": 3 }, { "seq": 12, "customer": "拱北海关技术中心", "salesperson": "黄文才", "category": "交付/物流", "title": "", "content": "", "evidence": "送货单备注：26061007-P-闫邦奇\n26061007-P-闫邦奇", "skus": "M205", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 13, "customer": "新疆医科大学附属肿瘤医院", "salesperson": "刘虹晶", "category": "价格/账期", "title": "", "content": "", "evidence": "客户预付款给我们，后续提货抵扣，以赠送的形式下单记账", "skus": "PFM2181-4-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 14, "customer": "新羿制造科技（北京）有限公司", "salesperson": "冯贤平", "category": "包装/标签", "title": "", "content": "", "evidence": "按照1ml/支进行分装，基于M5101-000703的buffer将dU换成dT", "skus": "FE03", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 15, "customer": "昆明云亘生物科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "", "content": "", "evidence": "配COA；按20ml/瓶分装，需要20250408批次", "skus": "AS01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 16, "customer": "星阵（广州）基因科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "", "content": "", "evidence": "需要NA", "skus": "M227-090807-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 17, "customer": "暨南大学-广东", "salesperson": "", "category": "交付/物流", "title": "", "content": "", "evidence": "送货单备注：给文亮老师\n给文亮老师", "skus": "BR1D303-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 18, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "包装/标签", "title": "", "content": "", "evidence": "按100T/套分装；合同、发货货号：FM5134", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119031", "order_date": "2025-11-19", "hits": 1 }, { "seq": 19, "customer": "杭州师范大学-浙江", "salesperson": "", "category": "价格/账期", "title": "买一送一", "content": "买一送一", "evidence": "买一送一；预测单：FO00002869", "skus": "BR1A401-12", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251104013", "order_date": "2025-11-04", "hits": 2 }, { "seq": 20, "customer": "江苏和创生物科技有限公司", "salesperson": "宋学伟", "category": "其他", "title": "NA控制要求", "content": "需要控NA", "evidence": "需要控NA", "skus": "MD2104-000812", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251110013", "order_date": "2025-11-10", "hits": 1 }, { "seq": 21, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "包装/标签", "title": "同一批次要求", "content": "同一批次", "evidence": "同一批次", "skus": "M2181-4-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251110013", "order_date": "2025-11-10", "hits": 1 }, { "seq": 22, "customer": "浙江农林大学-浙江", "salesperson": "", "category": "搭配规则", "title": "搭配规则", "content": "买一送一", "evidence": "买一送一", "skus": "BR1A401-12", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260310042", "order_date": "2026-03-10", "hits": 4 }, { "seq": 23, "customer": "深圳市积光生物科技有限公司", "salesperson": "林潇", "category": "其他", "title": "冻干批次", "content": "要求使用客诉批次20250208批次进行冻干。", "evidence": "要求使用客诉批次20250208批次进行冻干。", "skus": "PFMD5084-020301-O20-144401", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250423026", "order_date": "2025-04-23", "hits": 3 }, { "seq": 24, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "其他", "title": "客诉测试", "content": "重点客户客诉测试。客户要求我们先配置大批量以避免测试后批间差。发送大批量中的同批次500T测试。没问题后安排整批购买。", "evidence": "重点客户客诉测试。客户要求我们先配置大批量以避免测试后批间差。发送大批量中的同批次500T测试。没问题后安排整批购买。", "skus": "M2274-NA-090807", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250423026", "order_date": "2025-04-23", "hits": 3 }, { "seq": 25, "customer": "湖南冠牧生物科技有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "", "content": "", "evidence": "要求顺丰次日达", "skus": "M2181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260520020", "order_date": "2026-05-20", "hits": 1 }, { "seq": 26, "customer": "湖南华晨生物科技有限公司", "salesperson": "李江辉", "category": "包装/标签", "title": "", "content": "", "evidence": "使用“4色印刷 带logo彩色热封袋”包装", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260520020", "order_date": "2026-05-20", "hits": 1 }, { "seq": 27, "customer": "湖南国测生物科技有限公司", "salesperson": "李江辉", "category": "包装/标签", "title": "", "content": "", "evidence": "包装按16T/pkg，铝箔袋不用贴标签，标签贴在塑料袋包装上，贴白标", "skus": "PFM5161-089802-O25-089801", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260520020", "order_date": "2026-05-20", "hits": 1 }, { "seq": 28, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "", "content": "", "evidence": "需要COA", "skus": "E20", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260520020", "order_date": "2026-05-20", "hits": 1 }, { "seq": 29, "customer": "湖南圣维动牧生物科技发展有限责任公司", "salesperson": "李江辉", "category": "其他", "title": "", "content": "", "evidence": "RT单管新体系测评", "skus": "MD2104-092401-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260520020", "order_date": "2026-05-20", "hits": 1 }, { "seq": 30, "customer": "英科新创（苏州）生物科技有限公司", "salesperson": "宋学伟", "category": "价格/账期", "title": "发票和抬头更改", "content": "7月份开票，原订单：ZHBR260608041更换客户抬头，故虚拟退货，从新的订单虚拟发出，实际无需再发", "evidence": "7月份开票，原订单：ZHBR260608041更换客户抬头，故虚拟退货，从新的订单虚拟发出，实际无需再发", "skus": "M4211-3-003005-DB", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 31, "customer": "西安佰奥莱博生物科技有限公司", "salesperson": "黄明月", "category": "包装/标签", "title": "", "content": "", "evidence": "总量12ml，按照5ml/管分装，共2.4管", "skus": "FMD5084-000901", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 32, "customer": "西安安瑞科生物科技有限公司", "salesperson": "黄明月", "category": "包装/标签", "title": "", "content": "", "evidence": "100T/包", "skus": "M2181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 33, "customer": "西诺通科（天津）生物科技有限公司", "salesperson": "刘虹晶", "category": "包装/标签", "title": "", "content": "", "evidence": "1ml/支，100支。货物剩余有效期不得少于总效期的三分之二", "skus": "M2181-4-095203", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 34, "customer": "许昌学院", "salesperson": "赵云浩", "category": "包装/标签", "title": "", "content": "", "evidence": "额外的1ml镁离子需与套件内的镁离子保持同批次", "skus": "FHW1007-P01-064806-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 35, "customer": "遵义医科大学附属医院", "salesperson": "任鑫", "category": "其他", "title": "", "content": "", "evidence": "使用销售版送货单，发货前导出送货单给销售修改", "skus": "HW205-M01-013401", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 36, "customer": "郑州华之源医学检验实验室有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "", "content": "", "evidence": "送货单盖“销售业务章”；使用华之源定制版COA", "skus": "M5161-3-084301-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 37, "customer": "郑州崇源科贸有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "", "content": "", "evidence": "1、无logo纸箱打包，2、白盒；3、发货资料不带logo和品牌相关信息；4、匹配博日NPA-32P", "skus": "J-MT-8V", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727033", "order_date": "2026-07-27", "hits": 1 }, { "seq": 38, "customer": "郑州纳克智造生物科技有限公司", "salesperson": "赵云浩", "category": "交付/物流", "title": "快递方式要求", "content": "顺丰空运", "evidence": "顺丰空运", "skus": "M2161-096701", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250928022", "order_date": "2025-09-28", "hits": 4 }, { "seq": 39, "customer": "长沙圣维鲲腾医疗器械有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "COA要求", "content": "配COA", "evidence": "配COA", "skus": "FM0181-4-1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250928022", "order_date": "2025-09-28", "hits": 4 }, { "seq": 40, "customer": "GENEREACH BIOTECHNOLOGY CORPORATION", "salesperson": "龙友波", "category": "价格/账期", "title": "账期修改", "content": "账期修改为10个工作日（仅限本单）", "evidence": "因客户需求紧急，需要先发货后付款，故账期修改为10个工作日（仅限本单）", "skus": "FM5144", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250226017", "order_date": "2025-02-26", "hits": 1 }, { "seq": 41, "customer": "上海伯杰医疗科技股份有限公司", "salesperson": "路要峰", "category": "包装/标签", "title": "标签要求", "content": "配COA", "evidence": "配COA", "skus": "AS01-50", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250226017", "order_date": "2025-02-26", "hits": 1 }, { "seq": 42, "customer": "上海伯杰医疗科技股份有限公司", "salesperson": "路要峰", "category": "交付/物流", "title": "合并发货", "content": "合并发货", "evidence": "合并发货", "skus": "PFMD5084-000903-S20", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250226017", "order_date": "2025-02-26", "hits": 1 }, { "seq": 43, "customer": "上海北昂医药科技股份有限公司", "salesperson": "路要峰", "category": "包装/标签", "title": "分装规格", "content": "八联管分装", "evidence": "八联管分装", "skus": "PFHW1008-R02-068601-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250226017", "order_date": "2025-02-26", "hits": 1 }, { "seq": 44, "customer": "南方医科大学-广东", "salesperson": "", "category": "其他", "title": "送货单备注", "content": "给王艳老师", "evidence": "给王艳老师", "skus": "BR1F101-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250819036", "order_date": "2025-08-19", "hits": 2 }, { "seq": 45, "customer": "南方医科大学-广东", "salesperson": "", "category": "其他", "title": "送货地址", "content": "给郑爽老师", "evidence": "给郑爽老师", "skus": "BR1D303-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251128037", "order_date": "2025-11-28", "hits": 2 }, { "seq": 46, "customer": "厦门宝太生物科技股份有限公司", "salesperson": "龙友波", "category": "配方/体系", "title": "产品等级", "content": "需要NA级", "evidence": "需要NA级", "skus": "AS412-9-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251128037", "order_date": "2025-11-28", "hits": 2 }, { "seq": 47, "customer": "广州易安生物技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "包装/标签要求", "content": "本次所有冻干品铝箔袋上面不贴标签，只在大的自封袋子上贴标签。自封袋上标明客户对应的引物探针命名。", "evidence": "本次所有冻干品铝箔袋上面不贴标签，只在大的自封袋子上贴标签。自封袋上标明客户对应的引物探针命名。", "skus": "PFM2181-4-095203-O25-086004", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250711018", "order_date": "2025-07-11", "hits": 2 }, { "seq": 48, "customer": "昆明云亘生物科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "批次要求", "content": "发三个批次", "evidence": "发三个批次", "skus": "AS05-80", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251121025", "order_date": "2025-11-21", "hits": 1 }, { "seq": 49, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "交付/物流", "title": "发货时间", "content": "今天发", "evidence": "今天发", "skus": "PFMD5084-020301-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251117011", "order_date": "2025-11-17", "hits": 1 }, { "seq": 50, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "交付/物流", "title": "运输方式", "content": "走空运", "evidence": "走空运", "skus": "PFMD5084-020301-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251117011", "order_date": "2025-11-17", "hits": 1 }, { "seq": 51, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "交付/物流", "title": "发票要求", "content": "不要开发票", "evidence": "不要开发票", "skus": "PFMD5084-020301-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251117011", "order_date": "2025-11-17", "hits": 1 }, { "seq": 52, "customer": "杭州奕文生物科技有限公司-浙江", "salesperson": "", "category": "交付/物流", "title": "发货状态", "content": "无需发货", "evidence": "无需发货", "skus": "BR4C335-01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251117011", "order_date": "2025-11-17", "hits": 1 }, { "seq": 53, "customer": "杭州富芯生物科技有限公司", "salesperson": "张文蝶", "category": "其他", "title": "订单处理", "content": "原订单：ZHBR260409021虚拟退货，从此单虚拟发出，实际无需再发", "evidence": "原订单：ZHBR260409021虚拟退货，从此单虚拟发出，实际无需再发", "skus": "M8254", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251117011", "order_date": "2025-11-17", "hits": 1 }, { "seq": 54, "customer": "浙江理工大学-浙江", "salesperson": "", "category": "交付/物流", "title": "随票发货要求", "content": "随票发货", "evidence": "随票发货，预测单：FO20260310002", "skus": "BR1A401-02", "problems": "内容过短", "confidence": "高", "order_id": "BTE250611002", "order_date": "", "hits": 1 }, { "seq": 55, "customer": "浙江默乐生物科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "合并发货要求", "content": "合并发货", "evidence": "合并发货", "skus": "AS212-000901-T2", "problems": "内容过短", "confidence": "高", "order_id": "BTE250611002", "order_date": "", "hits": 1 }, { "seq": 56, "customer": "深圳市博瑞生物科技有限公司", "salesperson": "林潇", "category": "质检/文件", "title": "COA要求", "content": "配COA", "evidence": "配COA", "skus": "E17", "problems": "内容过短", "confidence": "高", "order_id": "BTE250611002", "order_date": "", "hits": 1 }, { "seq": 57, "customer": "深圳市梓健生物科技有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "", "content": "", "evidence": "送货单需要两份；送货单由商务提供（提前告知批号）", "skus": "M2181-4-NA-095203", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 58, "customer": "深圳市湾瑞科技有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "5ml/管1支，1ml/管1支", "skus": "E43", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 59, "customer": "深圳市积光生物科技有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "", "content": "", "evidence": "100T，重新生产3个批次各100T", "skus": "FMD5084-020301", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 60, "customer": "深圳理工大学", "salesperson": "", "category": "包装/标签", "title": "", "content": "", "evidence": "0.2ml/包", "skus": "E103", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 61, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "M2274-NA-090807-1：1000T/管 M2274-NA-090807-2：1000T/包", "skus": "M2274-NA-090807-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 62, "customer": "深圳生科原生物有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "不要20240801批次；客户测试在沙门志贺菌上有曲线异常，我方再提供一个批次过去做验证。排除批次差异", "skus": "FM5181-4-NA-090801", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250606008", "order_date": "2025-06-06", "hits": 1 }, { "seq": 63, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "其他", "title": "buffer赠送及虚拟订单处理", "content": "本次采购多赠送25ml的buffer，buffer一共1650ml，虚拟订单，无需发货；由于客诉问题，合同内容变更，故做虚拟退货，从此单虚拟发货；关联订单：ZHBR250623036", "evidence": "本次采购多赠送25ml的buffer，buffer一共1650ml，虚拟订单，无需发货；由于客诉问题，合同内容变更，故做虚拟退货，从此单虚拟发货；关联订单：ZHBR250623036", "skus": "E36-20", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251107004", "order_date": "2025-11-07", "hits": 1 }, { "seq": 64, "customer": "珠海赛乐奇生物技术股份有限公司", "salesperson": "黄文才", "category": "质检/文件", "title": "", "content": "", "evidence": "盖章合同原件随货发（商务提供）", "skus": "E01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250118010", "order_date": "2025-01-18", "hits": 1 }, { "seq": 65, "customer": "艾康生物技术（杭州）有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "规格要求", "content": "5ml/管", "evidence": "5ml/管", "skus": "AS01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250822007", "order_date": "2025-08-22", "hits": 1 }, { "seq": 66, "customer": "苏州天隆生物科技有限公司", "salesperson": "刘新元", "category": "价格/账期", "title": "COA抵扣补货", "content": "配COA，中国人民解放军陆军军医大学第一附属医院5万元抵扣补货，本次抵扣960元\n客户订单号：CGDD047713", "evidence": "配COA，中国人民解放军陆军军医大学第一附属医院5万元抵扣补货，本次抵扣960元\n客户订单号：CGDD047713", "skus": "MD2104-003003-DB", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250822007", "order_date": "2025-08-22", "hits": 1 }, { "seq": 67, "customer": "贵阳金工科技有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "不放送货单", "content": "不放送货单", "evidence": "不放送货单", "skus": "FHW1007-R02-064803", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250122009", "order_date": "2025-01-22", "hits": 1 }, { "seq": 68, "customer": "上海伯杰医疗科技股份有限公司", "salesperson": "路要峰", "category": "质检/文件", "title": "质量控制检验项目报告", "content": "本次发货前出库检原始数据同步给销售，待客户同意后再发货", "evidence": "本次发货前出库检原始数据同步给销售，待客户同意后再发货", "skus": "MD2104-014406", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250227026", "order_date": "2025-02-27", "hits": 5 }, { "seq": 69, "customer": "优联瑞康(上海)基因科技有限公司", "salesperson": "徐卓凡", "category": "搭配规则", "title": "同一批次要求", "content": "同一批次", "evidence": "同一批次", "skus": "M0091", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250427015", "order_date": "2025-04-27", "hits": 2 }, { "seq": 70, "customer": "北京明日达科技发展有限责任公司", "salesperson": "赵云浩", "category": "交付/物流", "title": "批次一致性", "content": "大样与小样需要保持同一批次，随货发同一批次小样200T，用于客户来料检", "evidence": "确保无上次客诉问题！大样与小样需要保持同一批次，随货发同一批次小样200T，用于客户来料检", "skus": "M5244-T1-DB", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251208012", "order_date": "2025-12-08", "hits": 3 }, { "seq": 71, "customer": "南方医科大学-广东", "salesperson": "", "category": "其他", "title": "送货单备注", "content": "给彭睿老师", "evidence": "送货单备注：给彭睿老师", "skus": "BR4C201-01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201041", "order_date": "2025-12-01", "hits": 1 }, { "seq": 72, "customer": "吉林大学", "salesperson": "冯贤平", "category": "其他", "title": "虚拟退货及发货", "content": "中国农业大学更换下单主体为吉林大学，故原订单ZHBR250418008做虚拟退货，从此单虚拟发货", "evidence": "中国农业大学更换下单主体为吉林大学，故原订单ZHBR250418008做虚拟退货，从此单虚拟发货", "skus": "M5244", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251201041", "order_date": "2025-12-01", "hits": 1 }, { "seq": 73, "customer": "善为生物科技（深圳）有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "使用客户版发货单，1ml/管分装", "skus": "FE201", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201041", "order_date": "2025-12-01", "hits": 1 }, { "seq": 74, "customer": "南方医科大学-广东", "salesperson": "", "category": "其他", "title": "", "content": "", "evidence": "1ml一管装", "skus": "BR4C201-01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201041", "order_date": "2025-12-01", "hits": 1 }, { "seq": 75, "customer": "壹宏（深圳）基因有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "配COA要求", "content": "配COA", "evidence": "配COA", "skus": "M0071", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251009010", "order_date": "2025-10-09", "hits": 1 }, { "seq": 76, "customer": "宁波海尔施基因科技股份有限公司", "salesperson": "黄明月", "category": "质检/文件", "title": "配COA", "content": "配COA，沉淀客诉，产生1mL退货", "evidence": "配COA，沉淀客诉，产生1mL退货", "skus": "FSTR201-132-1-NA", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR260708007", "order_date": "2026-07-08", "hits": 3 }, { "seq": 77, "customer": "广州达安生物科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "发货时间要求", "content": "下周一到货", "evidence": "下周一到货", "skus": "M2274-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251011034", "order_date": "2025-10-11", "hits": 5 }, { "seq": 78, "customer": "昆明云亘生物科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "分装规格要求", "content": "1ml/包", "evidence": "1ml/包", "skus": "PFM2181-4-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201003", "order_date": "2025-12-01", "hits": 1 }, { "seq": 79, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "配方/体系", "title": "最新批次", "content": "请重新制备最新批次。", "evidence": "丹威客诉，请重新制备最新批次。", "skus": "M2181-4", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251201013", "order_date": "2025-12-01", "hits": 2 }, { "seq": 80, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "包装/标签", "title": "分装要求", "content": "5ml/管", "evidence": "分装要求：5ml/管，预测单：FO20260414001", "skus": "FM2181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201013", "order_date": "2025-12-01", "hits": 2 }, { "seq": 81, "customer": "杭州洛信生物科技有限公司-浙江", "salesperson": "", "category": "价格/账期", "title": "预付款和货值说明", "content": "一共4750元，本次发货以赠送形式，总货值为1640元，剩余款项为3110元", "evidence": "一共4750元，本次发货以赠送形式，总货值为1640元，剩余款项为3110元", "skus": "BR1C101-03", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251201013", "order_date": "2025-12-01", "hits": 2 }, { "seq": 82, "customer": "杭州逸检科技有限公司", "salesperson": "杨天雄", "category": "交付/物流", "title": "发货日期待定", "content": "发货日期待定，根据客户物料和实际冻干排期再沟通，赠送的量是上次客诉一个订单4个产品各96T全部出了问题", "evidence": "发货日期待定，根据客户物料和实际冻干排期再沟通，赠送的量是上次客诉一个订单4个产品各96T全部出了问题", "skus": "PFHW1007-P01-104101-O25-104102", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251201013", "order_date": "2025-12-01", "hits": 2 }, { "seq": 83, "customer": "武汉九泽医疗科技有限公司", "salesperson": "刘虹晶", "category": "交付/物流", "title": "发货时间", "content": "尽快发货！", "evidence": "尽快发货！", "skus": "MD5104-003006-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201013", "order_date": "2025-12-01", "hits": 2 }, { "seq": 84, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "合并发货要求", "content": "合并发货", "evidence": "合并发货", "skus": "M5244-T4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260610033", "order_date": "2026-06-10", "hits": 4 }, { "seq": 85, "customer": "江苏集萃药康股份有限公司", "salesperson": "", "category": "其他", "title": "说明书要求", "content": "配送说明书", "evidence": "配送说明书", "skus": "FHW1007-M01-096901", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260610033", "order_date": "2026-06-10", "hits": 4 }, { "seq": 86, "customer": "泰州蕾灵百奥生物科技有限公司", "salesperson": "宋学伟", "category": "配方/体系", "title": "产品要求", "content": "只需要单酶", "evidence": "只需要单酶", "skus": "E06-136101", "problems": "内容过短", "confidence": "高", "order_id": "BTE250516003", "order_date": "", "hits": 6 }, { "seq": 87, "customer": "深圳市尚维高科有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "包装规格", "content": "50T/包", "evidence": "50T/包", "skus": "FHW1008-R02-064801", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250618002", "order_date": "2025-06-18", "hits": 1 }, { "seq": 88, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "物料配置和预留", "content": "10ml/管，要求使用客诉测试中的组1的物料配置，并且将该批次物料全部预留给生科原", "evidence": "10ml/管，要求使用客诉测试中的组1的物料配置，并且将该批次物料全部预留给生科原", "skus": "FM5181-4-NA-090801", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250618002", "order_date": "2025-06-18", "hits": 1 }, { "seq": 89, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "重点项目和测试小样", "content": "客户重点项目，客诉后发送测试小样。100T/套分装", "evidence": "客户重点项目，客诉后发送测试小样。100T/套分装", "skus": "M2274-090808-DB", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250618002", "order_date": "2025-06-18", "hits": 1 }, { "seq": 90, "customer": "深圳礼丛生物科技有限公司", "salesperson": "林潇", "category": "交付/物流", "title": "发货时效要求", "content": "尽快发货", "evidence": "尽快发货", "skus": "AS412-9-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260121022", "order_date": "2026-01-21", "hits": 2 }, { "seq": 91, "customer": "珠海圣美生物诊断技术有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "分装规格", "content": "1ml/管", "evidence": "1ml/管", "skus": "M216-SM1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250220024", "order_date": "2025-02-20", "hits": 1 }, { "seq": 92, "customer": "珠海贝睿基因科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "", "content": "", "evidence": "AS212-9-T1：2.5ml/包", "skus": "AS212-9-T1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250220024", "order_date": "2025-02-20", "hits": 1 }, { "seq": 93, "customer": "睿丰康生物医药科技（浙江）有限公司", "salesperson": "杨天雄", "category": "质检/文件", "title": "附带COA", "content": "配COA", "evidence": "配COA", "skus": "M8254-014101-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250304008", "order_date": "2025-03-04", "hits": 1 }, { "seq": 94, "customer": "苏州天隆生物科技有限公司", "salesperson": "刘新元", "category": "交付/物流", "title": "", "content": "", "evidence": "请在快递面单备注：给张建老师\n给张建老师", "skus": "MD2104-003006-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250304008", "order_date": "2025-03-04", "hits": 1 }, { "seq": 95, "customer": "觅瑞（杭州）生物科技有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "产品包装要求", "content": "需要NA级", "evidence": "需要NA级", "skus": "FE03", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250808010", "order_date": "2025-08-08", "hits": 3 }, { "seq": 96, "customer": "郑州玛特瑞斯生物科技有限公司", "salesperson": "赵云浩", "category": "其他", "title": "其他要求", "content": "原订单：ZHBR251031026更换抬头，故做虚拟退货，从此单虚拟发出，实际无需再发", "evidence": "原订单：ZHBR251031026更换抬头，故做虚拟退货，从此单虚拟发出，实际无需再发", "skus": "FMDR02-019502", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250808010", "order_date": "2025-08-08", "hits": 3 }, { "seq": 97, "customer": "重庆京因生物科技有限责任公司", "salesperson": "陈溪子", "category": "其他", "title": "其他要求", "content": "配COA", "evidence": "配COA", "skus": "E35-035002", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251023007", "order_date": "2025-10-23", "hits": 1 }, { "seq": 98, "customer": "长沙奕信生物科技有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "质检文件要求", "content": "配COA", "evidence": "配COA", "skus": "BP-E04", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251023007", "order_date": "2025-10-23", "hits": 1 }, { "seq": 99, "customer": "上海润达榕嘉生物科技有限公司", "salesperson": "路要峰", "category": "价格/账期", "title": "账期要求", "content": "本次预付款。发货附出库单\n保存条件：-20度保存", "evidence": "本次预付款。发货附出库单\n保存条件：-20度保存", "skus": "M5244-ZJ4", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251010009", "order_date": "2025-10-10", "hits": 1 }, { "seq": 100, "customer": "世通兰达（深圳）生物科技发展有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "包装要求", "content": "配COA", "evidence": "配COA", "skus": "FM2181-4-105902", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251010009", "order_date": "2025-10-10", "hits": 1 }, { "seq": 101, "customer": "中国科学院成都生物研究所", "salesperson": "任鑫", "category": "价格/账期", "title": "账期要求", "content": "明年初开票", "evidence": "明年初开票", "skus": "E105", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251010009", "order_date": "2025-10-10", "hits": 1 }, { "seq": 102, "customer": "北京凡知医学科技有限公司", "salesperson": "冯贤平", "category": "包装/标签", "title": "", "content": "", "evidence": "包装按照1颗球放1个PCR管里", "skus": "PFM5144-S180-062701", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250506043", "order_date": "2025-05-06", "hits": 4 }, { "seq": 103, "customer": "北京华大吉比爱生物技术有限公司", "salesperson": "冯贤平", "category": "包装/标签", "title": "", "content": "", "evidence": "按照0.1ml/支进行分装", "skus": "AS16-100", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250506043", "order_date": "2025-05-06", "hits": 4 }, { "seq": 104, "customer": "北京卓诚惠生生物科技股份有限公司", "salesperson": "冯贤平", "category": "包装/标签", "title": "", "content": "", "evidence": "该产品需要按照客户要求定制标签（使用白标打印）", "skus": "E13", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250506043", "order_date": "2025-05-06", "hits": 4 }, { "seq": 105, "customer": "北京英和领源生物技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "多放冰袋", "content": "多放冰袋", "evidence": "多放冰袋", "skus": "FM2181-4-020303", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260304011", "order_date": "2026-03-04", "hits": 10 }, { "seq": 106, "customer": "南昌准好生物科技有限公司", "salesperson": "", "category": "配方/体系", "title": "产品等级要求", "content": "需要NA级", "evidence": "需要NA级", "skus": "FM2181-4-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201033", "order_date": "2025-12-01", "hits": 3 }, { "seq": 107, "customer": "吉林省明成生物技术有限公司", "salesperson": "刘虹晶", "category": "交付/物流", "title": "送货单要求", "content": "不放送货单", "evidence": "不放送货单", "skus": "M2181-4-095203", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201033", "order_date": "2025-12-01", "hits": 3 }, { "seq": 108, "customer": "圣湘生物科技股份有限公司", "salesperson": "赵云浩", "category": "价格/账期", "title": "加急要求", "content": "加急", "evidence": "加急", "skus": "FMD5104-NA-000814-1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251201033", "order_date": "2025-12-01", "hits": 3 }, { "seq": 109, "customer": "复星诊断科技（上海）有限公司", "salesperson": "黄明月", "category": "其他", "title": "合同补签时间", "content": "随后补合同", "evidence": "随后补合同", "skus": "FM0181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251010008", "order_date": "2025-10-10", "hits": 2 }, { "seq": 110, "customer": "宁波基内生物科技有限公司", "salesperson": "杨天雄", "category": "质检/文件", "title": "控大肠要求", "content": "需要控大肠", "evidence": "需要控大肠", "skus": "MD2071-019501", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727012", "order_date": "2026-07-27", "hits": 2 }, { "seq": 111, "customer": "宁波海尔施基因科技股份有限公司", "salesperson": "黄明月", "category": "包装/标签", "title": "配COA", "content": "配COA", "evidence": "配COA", "skus": "FSTR201-132-1-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260727012", "order_date": "2026-07-27", "hits": 2 }, { "seq": 112, "customer": "广州生凌智造科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "发货时间", "content": "今天发货", "evidence": "1000T/套分装，加急，今天发货。", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251021033", "order_date": "2025-10-21", "hits": 2 }, { "seq": 113, "customer": "广州领上源生物科技有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "包装要求", "content": "多放冰袋", "evidence": "多放冰袋", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251021033", "order_date": "2025-10-21", "hits": 2 }, { "seq": 114, "customer": "暨南大学-广东", "salesperson": "", "category": "交付/物流", "title": "送货单备注", "content": "给张雪老师", "evidence": "给张雪老师", "skus": "BR4C333-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251224009", "order_date": "2025-12-24", "hits": 1 }, { "seq": 115, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "交付/物流", "title": "发货方式及发票要求", "content": "请尽快安排发出，走空运，不要开发票，后续可能会涉及退换货。", "evidence": "请尽快安排发出，走空运，不要开发票，后续可能会涉及退换货。", "skus": "PFMD5084-020301-S25", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251204036", "order_date": "2025-12-04", "hits": 2 }, { "seq": 116, "customer": "杭州博日科技股份有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "产品级别", "content": "需要NA级", "evidence": "需要NA级", "skus": "M2181-4-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251204036", "order_date": "2025-12-04", "hits": 2 }, { "seq": 117, "customer": "杭州富芯生物科技有限公司", "salesperson": "张文蝶", "category": "其他", "title": "回款主体更换及虚拟发货", "content": "原订单：ZHBR260305017更换回款主体，故虚拟退货，从此单虚拟发出，实际无需再发", "evidence": "原订单：ZHBR260305017更换回款主体，故虚拟退货，从此单虚拟发出，实际无需再发", "skus": "M8254", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251204036", "order_date": "2025-12-04", "hits": 2 }, { "seq": 118, "customer": "杭州逸检科技有限公司", "salesperson": "杨天雄", "category": "其他", "title": "补货数量", "content": "384T为客诉补货数量", "evidence": "384T为客诉补货数量", "skus": "PFHW1007-P01-104101-O25-104102", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251204036", "order_date": "2025-12-04", "hits": 2 }, { "seq": 119, "customer": "武汉明德生物科技股份有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "分装规格", "content": "整体按照1000T/包×8包分装，无之前客诉问题", "evidence": "加急，整体按照1000T/包×8包分装，无之前客诉问题", "skus": "MD2084-020301-2", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250103015", "order_date": "2025-01-03", "hits": 2 }, { "seq": 120, "customer": "浙江农林大学", "salesperson": "刘静文", "category": "交付/物流", "title": "无需发货", "content": "无需发货", "evidence": "无需发货；预开发票9600元，后续提货走赠送的方式抵扣该金额；请邮寄一本诊断产品册给客户", "skus": "PFHW1007-R02-O25", "problems": "内容过短", "confidence": "高", "order_id": "BTE250418003", "order_date": "", "hits": 4 }, { "seq": 121, "customer": "浙江圣庭生物科技有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "NA级要求", "content": "需要NA级", "evidence": "需要NA级；控合胞、肺支", "skus": "MD8104-026301-DB", "problems": "内容过短", "confidence": "高", "order_id": "BTE250418003", "order_date": "", "hits": 4 }, { "seq": 122, "customer": "浙江大学-浙江", "salesperson": "", "category": "价格/账期", "title": "买一送一", "content": "买一送一", "evidence": "买一送一", "skus": "BR1A503-11", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251212037", "order_date": "2025-12-12", "hits": 2 }, { "seq": 123, "customer": "浙江默乐生物科技有限公司", "salesperson": "宋学伟", "category": "包装/标签", "title": "标签确认", "content": "务必确认好各组分标签，不能贴错了，避免再次出现客诉问题", "evidence": "务必确认好各组分标签，不能贴错了，避免再次出现客诉问题", "skus": "AS212-000901-T2", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251212037", "order_date": "2025-12-12", "hits": 2 }, { "seq": 124, "customer": "深圳市积光生物科技有限公司", "salesperson": "林潇", "category": "质检/文件", "title": "COA", "content": "配COA", "evidence": "配COA", "skus": "FMD5084-000903-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250619002", "order_date": "2025-06-19", "hits": 2 }, { "seq": 125, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "预测单", "content": "重点客户备预测单，上次的预测单已经发完，本次备15万T。", "evidence": "重点客户备预测单，上次的预测单已经发完，本次备15万T。", "skus": "FE42", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250619002", "order_date": "2025-06-19", "hits": 2 }, { "seq": 126, "customer": "湖南冠牧生物科技有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "COA", "content": "配COA", "evidence": "配COA", "skus": "M2181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260626013", "order_date": "2026-06-26", "hits": 1 }, { "seq": 127, "customer": "珠海辉睿生物科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "包装要求", "content": "50T/包", "evidence": "50T/包", "skus": "HW205-M02", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250327027", "order_date": "2025-03-27", "hits": 1 }, { "seq": 128, "customer": "郑州中道生物技术有限公司", "salesperson": "赵云浩", "category": "价格/账期", "title": "", "content": "", "evidence": "酶共计75ml,规格5ml/管，共15管\nbuffer共计1800ml,规格100ml/瓶，共18瓶", "skus": "M2221-000101-1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260525002", "order_date": "2026-05-25", "hits": 1 }, { "seq": 129, "customer": "苏州新波生物技术有限公司", "salesperson": "宋学伟", "category": "其他", "title": "", "content": "", "evidence": "不同行是不同项目组使用，没有特殊批次要求", "skus": "E33", "problems": "内容过短", "confidence": "中", "order_id": "ZHBR260525002", "order_date": "2026-05-25", "hits": 1 }, { "seq": 130, "customer": "青岛日熙检测服务有限公司", "salesperson": "刘虹晶", "category": "包装/标签", "title": "使用无logo纸箱发货要求", "content": "使用无logo纸箱发货，本次发货1000T MD2071，1000T MD2084-4，1000T MD2104-000801，剩余先不制备等客户通知制备再发货。每次发完货开票。", "evidence": "使用无logo纸箱发货，本次发货1000T MD2071，1000T MD2084-4，1000T MD2104-000801，剩余先不制备等客户通知制备再发货。每次发完货开票。", "skus": "MD2084-4", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251024033", "order_date": "2025-10-24", "hits": 1 }, { "seq": 131, "customer": "世通兰达（深圳）生物科技发展有限公司", "salesperson": "林潇", "category": "搭配规则", "title": "批次要求", "content": "不要与ZHBR250701009该订单一样的批次，发其他批次。", "evidence": "不要与ZHBR250701009该订单一样的批次，发其他批次。", "skus": "AS212-000901-T2", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251011002", "order_date": "2025-10-11", "hits": 1 }, { "seq": 132, "customer": "中山大学-广东", "salesperson": "", "category": "其他", "title": "数量要求", "content": "需要10T", "evidence": "客户觉得5T量测试太少，需要10T", "skus": "BR1C101-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251011002", "order_date": "2025-10-11", "hits": 1 }, { "seq": 133, "customer": "佰奥长生（深圳）科技有限公司", "salesperson": "林潇", "category": "质检/文件", "title": "质控要求", "content": "用客户之前寄过来的九套引探做质控（如图）；FM5071-NA+AS412-9-NA一起做质控；本次客诉客户反馈20251111批次冻干保护剂没有影响，优先使用该批次搭配FM5071-NA做质检", "evidence": "用客户之前寄过来的九套引探做质控（如图）；FM5071-NA+AS412-9-NA一起做质控；本次客诉客户反馈20251111批次冻干保护剂没有影响，优先使用该批次搭配FM5071-NA做质检", "skus": "AS412-9-NA|FM5071-NA", "problems": "疑似一次性 · 疑似客诉", "confidence": "高", "order_id": "ZHBR250514010", "order_date": "2025-05-14", "hits": 3 }, { "seq": 134, "customer": "信天翁生物科技（广州）有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "分装规格", "content": "1ml/管", "evidence": "1ml/管", "skus": "AS05", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250514010", "order_date": "2025-05-14", "hits": 3 }, { "seq": 135, "customer": "合肥兰杰柯科技有限公司", "salesperson": "李江辉", "category": "其他", "title": "配置COA", "content": "配COA", "evidence": "配COA", "skus": "CM-8", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251203034", "order_date": "2025-12-03", "hits": 2 }, { "seq": 136, "customer": "宁波基内生物科技有限公司", "salesperson": "杨天雄", "category": "配方/体系", "title": "NA级要求", "content": "需要NA级", "evidence": "需要NA级", "skus": "E31-NA", "problems": "内容过短", "confidence": "高", "order_id": "FO20260203001", "order_date": "", "hits": 1 }, { "seq": 137, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "不要客诉批次", "content": "不要客诉批次", "evidence": "FE29-000802：不要客诉批次", "skus": "AS08-100-1", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250731011", "order_date": "2025-07-31", "hits": 18 }, { "seq": 138, "customer": "广州生凌医疗科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "加急", "content": "加急", "evidence": "加急", "skus": "M5244-T4-FP-3", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250731011", "order_date": "2025-07-31", "hits": 18 }, { "seq": 139, "customer": "无锡精检生物技术有限公司", "salesperson": "宋学伟", "category": "包装/标签", "title": "说明书", "content": "配说明书", "evidence": "配说明书", "skus": "E29", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260108018", "order_date": "2026-01-08", "hits": 2 }, { "seq": 140, "customer": "昆明云亘生物科技有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "包装规格", "content": "5ml/包", "evidence": "5ml/包", "skus": "AS05-80", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260108018", "order_date": "2026-01-08", "hits": 2 }, { "seq": 141, "customer": "武汉九泽医疗科技有限公司", "salesperson": "刘虹晶", "category": "其他", "title": "合同内容", "content": "本次合同涵盖ZHBR260409037合同内容", "evidence": "本次合同涵盖ZHBR260409037合同内容", "skus": "MD5104-145108-DB", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251222036", "order_date": "2025-12-22", "hits": 1 }, { "seq": 142, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "加急发货要求", "content": "控制NA", "evidence": "加急发货，控制NA", "skus": "FM2181-4-NA-014402", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250321001", "order_date": "2025-03-21", "hits": 1 }, { "seq": 143, "customer": "江苏默乐生物科技股份有限公司", "salesperson": "宋学伟", "category": "其他", "title": "说明书要求", "content": "需配说明书", "evidence": "需配说明书", "skus": "M4211", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250321001", "order_date": "2025-03-21", "hits": 1 }, { "seq": 144, "customer": "洛阳普泰生物技术有限公司", "salesperson": "赵云浩", "category": "其他", "title": "配COA", "content": "配备COA", "evidence": "配COA；", "skus": "M0181-4-2", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 145, "customer": "济南优柯生物技术有限公司", "salesperson": "刘虹晶", "category": "交付/物流", "title": "不放送货单", "content": "不放送货单", "evidence": "不放送货单！", "skus": "E103", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 146, "customer": "浙江农林大学-浙江", "salesperson": "", "category": "交付/物流", "title": "", "content": "", "evidence": "分批发货先发一包，预测单：FO00002869\n分批发货先发一包", "skus": "BR1A401-12", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 147, "customer": "浙江圣庭生物科技有限公司", "salesperson": "杨天雄", "category": "配方/体系", "title": "", "content": "", "evidence": "需要NA级；", "skus": "MD5104-026301-DB", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 148, "customer": "浙江大学-浙江", "salesperson": "", "category": "交付/物流", "title": "", "content": "", "evidence": "空运，上午发货", "skus": "BR1D301-02", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 149, "customer": "浙江安吉吉检医疗科技有限公司", "salesperson": "冯贤平", "category": "其他", "title": "", "content": "", "evidence": "对应ZHBR251107013更换下单主体，故做虚拟退货，从此单虚拟发出，实际无需再发", "skus": "M2274", "problems": "内容过短 · 疑似客诉", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 150, "customer": "浙江清华长三角研究院", "salesperson": "杨天雄", "category": "其他", "title": "", "content": "", "evidence": "需要指定两个批次；批号1：2026060601+2026060401；批号2：20260521+20260521；", "skus": "FMD5104-000830", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 151, "customer": "浙江科技大学", "salesperson": "杨天雄", "category": "包装/标签", "title": "", "content": "", "evidence": "E103按照800U/包分装", "skus": "AS08-25-1234", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 152, "customer": "浙江默乐生物科技有限公司", "salesperson": "宋学伟", "category": "包装/标签", "title": "", "content": "", "evidence": "1ml/支分装，分成2支。", "skus": "FE29-000702", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 153, "customer": "深圳北理莫斯科大学", "salesperson": "林潇", "category": "其他", "title": "", "content": "", "evidence": "此单为虚拟订单，无需发货，需要帮忙邮寄产品册寄给收货人（诊断）；预开票，先出具合同，发货日期待定。", "skus": "PFHW1007-R02-024502-S25-024501", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 154, "customer": "深圳左克生物科技有限公司", "salesperson": "", "category": "价格/账期", "title": "", "content": "", "evidence": "金迈诗的经销商，相关产品价格有提过审批。不放我司送货单，客户会给一个喀斯玛货单随货发.", "skus": "FM2181-4-095203", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 155, "customer": "深圳市健竹科技有限公司", "salesperson": "林潇", "category": "交付/物流", "title": "", "content": "", "evidence": "发货时间待销售通知", "skus": "MD201", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 156, "customer": "深圳市博瑞生物科技有限公司", "salesperson": "林潇", "category": "其他", "title": "", "content": "", "evidence": "FE07-015001，DE09-BR1，E04都是1ml/管。", "skus": "FE07-015001", "problems": "内容过短", "confidence": "高", "order_id": "BTE250121001", "order_date": "", "hits": 1 }, { "seq": 157, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "物料配置及预留要求", "content": "要求使用客诉测试中的组1的物料配置，并且将该批次物料全部预留给生科原", "evidence": "要求使用客诉测试中的组1的物料配置，并且将该批次物料全部预留给生科原", "skus": "FM5181-4-NA-090801", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250812014", "order_date": "2025-08-12", "hits": 2 }, { "seq": 158, "customer": "深圳礼丛生物科技有限公司", "salesperson": "林潇", "category": "质检/文件", "title": "出厂检要求", "content": "做好出厂检", "evidence": "做好出厂检", "skus": "AS412-9-NA", "problems": "内容过短", "confidence": "高", "order_id": "FO20260609001", "order_date": "", "hits": 4 }, { "seq": 159, "customer": "湖南冠牧生物科技有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "加急要求", "content": "加急单", "evidence": "加急单", "skus": "M2181-4", "problems": "内容过短", "confidence": "高", "order_id": "FO20260609001", "order_date": "", "hits": 4 }, { "seq": 160, "customer": "湖南康得生物科技有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "包装规格", "content": "1ml/支", "evidence": "1ml/支", "skus": "FE16", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250506018", "order_date": "2025-05-06", "hits": 1 }, { "seq": 161, "customer": "睿丰康生物医药科技（浙江）有限公司", "salesperson": "杨天雄", "category": "价格/账期", "title": "赠送比例", "content": "本单在15%赠送比例上额外赠送1000T，仅限本单", "evidence": "由于客诉问题，本单在15%赠送比例上额外赠送1000T，仅限本单，已和刘欣经理沟通过。", "skus": "MD2104-003001", "problems": "疑似一次性 · 疑似客诉", "confidence": "高", "order_id": "ZHBR250523023", "order_date": "2025-05-23", "hits": 2 }, { "seq": 162, "customer": "苏州天隆生物科技有限公司", "salesperson": "刘新元", "category": "价格/账期", "title": "抵扣金额", "content": "走中国人民解放军陆军军医大学第一附属医院的抵扣，本次抵扣金额2200元", "evidence": "走中国人民解放军陆军军医大学第一附属医院的抵扣，本次抵扣金额2200元", "skus": "MD2091", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250523023", "order_date": "2025-05-23", "hits": 2 }, { "seq": 163, "customer": "郑州安图生物工程股份有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "", "content": "", "evidence": "全部0.1ml/支", "skus": "E10-019507", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260717015", "order_date": "2026-07-17", "hits": 1 }, { "seq": 164, "customer": "郑州玛特瑞斯生物科技有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "", "content": "", "evidence": "不能有客诉污染，合同待补", "skus": "FMDR02-019502", "problems": "内容过短 · 疑似客诉", "confidence": "高", "order_id": "ZHBR260717015", "order_date": "2026-07-17", "hits": 1 }, { "seq": 165, "customer": "郑州纳克智造生物科技有限公司", "salesperson": "赵云浩", "category": "价格/账期", "title": "发票类型", "content": "开普票", "evidence": "开普票", "skus": "MD2091-129507-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251117014", "order_date": "2025-11-17", "hits": 6 }, { "seq": 166, "customer": "北京艾科斯生物科技有限公司", "salesperson": "冯贤平", "category": "其他", "title": "送货单要求", "content": "不放送货单", "evidence": "不放送货单", "skus": "MD2104-003001", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260325004", "order_date": "2026-03-25", "hits": 1 }, { "seq": 167, "customer": "合肥行知生物技术有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "付款后发货", "content": "待客户回款+本单预付款后发货", "evidence": "待客户回款+本单预付款后发货", "skus": "FM5071", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251203031", "order_date": "2025-12-03", "hits": 2 }, { "seq": 168, "customer": "四川大学", "salesperson": "任鑫", "category": "其他", "title": "", "content": "", "evidence": "需要三个批次，数量分别是200+200+100", "skus": "HW205-M01-013401", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251203031", "order_date": "2025-12-03", "hits": 2 }, { "seq": 169, "customer": "四川艾耐夫生命科技有限公司", "salesperson": "任鑫", "category": "包装/标签", "title": "", "content": "", "evidence": "100T/包，共2包", "skus": "FMD5104-000814", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251203031", "order_date": "2025-12-03", "hits": 2 }, { "seq": 170, "customer": "圣湘生物科技股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "", "content": "", "evidence": "确保无上次客诉问题", "skus": "MD210-000805-2", "problems": "内容过短 · 疑似客诉", "confidence": "高", "order_id": "ZHBR251203031", "order_date": "2025-12-03", "hits": 2 }, { "seq": 171, "customer": "复星诊断科技（上海）有限公司", "salesperson": "黄明月", "category": "质检/文件", "title": "配COA", "content": "配COA", "evidence": "配COA", "skus": "M2161-096701-DB-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251011019", "order_date": "2025-10-11", "hits": 2 }, { "seq": 172, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "交付/物流", "title": "加急发货", "content": "加急今天发", "evidence": "加急今天发", "skus": "AS08-100-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 173, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "提供COA", "content": "配COA", "evidence": "配COA", "skus": "AS08-100-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 174, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "其他", "title": "客诉后赠品", "content": "客诉后赠品", "evidence": "客诉后赠品", "skus": "AS08-100-4", "problems": "内容过短 · 疑似客诉", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 175, "customer": "广州国家实验室", "salesperson": "黄文才", "category": "质检/文件", "title": "提供COA", "content": "配COA", "evidence": "配COA", "skus": "E20", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 176, "customer": "广州易安生物技术有限公司", "salesperson": "陈溪子", "category": "其他", "title": "合同版本", "content": "使用内部冻干版本合同模板出具合同。本次所有冻干品铝箔袋上面不贴小标签。只粘贴大标签，使用白标", "evidence": "使用内部冻干版本合同模板出具合同。本次所有冻干品铝箔袋上面不贴小标签。只粘贴大标签，使用白标", "skus": "PFMD5084-020301-O25-086009", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 177, "customer": "广州生凌基因科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "加急发货", "content": "加急加急！", "evidence": "加急加急！", "skus": "M5244-T4-FP", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250801035", "order_date": "2025-08-01", "hits": 4 }, { "seq": 178, "customer": "广州领上源生物科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "文件要求", "content": "盖合同章", "evidence": "盖合同章", "skus": "MD2104-000814", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251209006", "order_date": "2025-12-09", "hits": 5 }, { "seq": 179, "customer": "杭州逸检科技有限公司", "salesperson": "杨天雄", "category": "质检/文件", "title": "生产批次要求", "content": "该订单三个产品均发最新生产批次。其中DYE I染料用250421批号", "evidence": "该订单三个产品均发最新生产批次。其中DYE I染料用250421批号", "skus": "FHW1007-R01-104101", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251226027", "order_date": "2025-12-26", "hits": 2 }, { "seq": 180, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "配方/体系", "title": "批次性能要求", "content": "确保同一批次，无性能差异，本次采购比较关键。", "evidence": "确保同一批次，无性能差异，本次采购比较关键。", "skus": "FM2181-4-NA", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250408031", "order_date": "2025-04-08", "hits": 5 }, { "seq": 181, "customer": "江苏默乐生物科技股份有限公司", "salesperson": "宋学伟", "category": "其他", "title": "说明书要求", "content": "配说明书", "evidence": "配说明书", "skus": "E16", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250408031", "order_date": "2025-04-08", "hits": 5 }, { "seq": 182, "customer": "浙江默乐生物科技有限公司", "salesperson": "宋学伟", "category": "价格/账期", "title": "合同合并", "content": "本次采购1ml的试剂和上周五采购的3ML E07试剂合同开在一起。", "evidence": "本次采购1ml的试剂和上周五采购的3ML E07试剂合同开在一起。", "skus": "E07", "problems": "疑似一次性", "confidence": "高", "order_id": "BTE250102001", "order_date": "", "hits": 3 }, { "seq": 183, "customer": "深圳北理莫斯科大学", "salesperson": "林潇", "category": "价格/账期", "title": "价格和付款方式", "content": "一共5732元，本次发货以赠送形式，总货值为3251元，剩余款项为2481元。", "evidence": "一共5732元，本次发货以赠送形式，总货值为3251元，剩余款项为2481元。", "skus": "AS5006-1", "problems": "疑似一次性", "confidence": "高", "order_id": "BTE250102001", "order_date": "", "hits": 3 }, { "seq": 184, "customer": "深圳市博瑞生物科技有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "分装规格", "content": "1ml/管", "evidence": "1ml/管", "skus": "DE09-BR1", "problems": "内容过短", "confidence": "高", "order_id": "BTE250102001", "order_date": "", "hits": 3 }, { "seq": 185, "customer": "深圳生科原生物有限公司", "salesperson": "陈溪子", "category": "其他", "title": "客户特殊要求", "content": "重点客户客诉测试", "evidence": "重点客户客诉测试", "skus": "M2274-NA-090807", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250909024", "order_date": "2025-09-09", "hits": 2 }, { "seq": 186, "customer": "睿丰康生物医药科技（浙江）有限公司", "salesperson": "杨天雄", "category": "其他", "title": "额外赠送", "content": "额外赠送1000T，仅限本单", "evidence": "额外赠送1000T，仅限本单", "skus": "MD2104-003001", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250724014", "order_date": "2025-07-24", "hits": 1 }, { "seq": 187, "customer": "福建佰孟医学科技有限公司", "salesperson": "龙友波", "category": "包装/标签", "title": "需要白标", "content": "需要白标", "evidence": "需要白标", "skus": "IME-DR0601-I-W24T", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250724014", "order_date": "2025-07-24", "hits": 1 }, { "seq": 188, "customer": "上海市重大传染病和生物安全研究院", "salesperson": "徐卓凡", "category": "价格/账期", "title": "账期要求", "content": "该订单走之前的预付款合同ZHBR241101028的帐，6.5元/T", "evidence": "该订单走之前的预付款合同ZHBR241101028的帐，6.5元/T", "skus": "PFM2181-4-NA-O20-172501", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250408002", "order_date": "2025-04-08", "hits": 2 }, { "seq": 189, "customer": "上海捷诺生物科技股份有限公司", "salesperson": "路要峰", "category": "质检/文件", "title": "配COA要求", "content": "配COA", "evidence": "配COA", "skus": "MD2104-000801-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250408002", "order_date": "2025-04-08", "hits": 2 }, { "seq": 190, "customer": "上海美吉生物医药科技有限公司", "salesperson": "张文蝶", "category": "交付/物流", "title": "运输方式", "content": "需要空运", "evidence": "需要空运", "skus": "E29-000702", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260104045", "order_date": "2026-01-04", "hits": 2 }, { "seq": 191, "customer": "北京阳光英锐生物科技有限公司-广东", "salesperson": "", "category": "其他", "title": "订单更换开票主体要求", "content": "原订单：ZHBR260609024更换开票主体，虚拟退货，从此单虚拟发货，实际无需再发", "evidence": "原订单：ZHBR260609024更换开票主体，虚拟退货，从此单虚拟发货，实际无需再发", "skus": "BR3P301-68", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR260722009", "order_date": "2026-07-22", "hits": 2 }, { "seq": 192, "customer": "天津知因生物科技有限公司", "salesperson": "刘虹晶", "category": "包装/标签", "title": "送货单标签要求", "content": "发货前请导出送货单给销售修改，检嗜麦芽窄食单胞菌阴性，客户会提供质检引探，这两天会邮寄。退换货比较着急，需要准备新的一批余量充足的物料一同排查验证后做大样发出。", "evidence": "发货前请导出送货单给销售修改，检嗜麦芽窄食单胞菌阴性，客户会提供质检引探，这两天会邮寄。退换货比较着急，需要准备新的一批余量充足的物料一同排查验证后做大样发出。", "skus": "M2244-NA-043801", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251013021", "order_date": "2025-10-13", "hits": 1 }, { "seq": 193, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "无客诉问题要求", "content": "要求无客诉问题", "evidence": "要求无客诉问题", "skus": "FE29-000802", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250804015", "order_date": "2025-08-04", "hits": 4 }, { "seq": 194, "customer": "广州市金圻睿生物科技有限责任公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "COA要求", "content": "配COA", "evidence": "配COA", "skus": "BR3M106-06|BR3M303-06", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250804015", "order_date": "2025-08-04", "hits": 4 }, { "seq": 195, "customer": "广州市金圻睿生物技术有限责任公司", "salesperson": "", "category": "质检/文件", "title": "COA要求", "content": "配COA", "evidence": "配COA", "skus": "BR3M106-06|BR3M303-06", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250804015", "order_date": "2025-08-04", "hits": 4 }, { "seq": 196, "customer": "广州生凌医疗科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "COA要求", "content": "无需COA", "evidence": "无需COA", "skus": "M5244-T4-FP-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250804015", "order_date": "2025-08-04", "hits": 4 }, { "seq": 197, "customer": "广州生凌智造科技有限公司", "salesperson": "陈溪子", "category": "价格/账期", "title": "年度采购赠送", "content": "本单内赠送等值的货物，货值为5万元的M5244-T4-FP", "evidence": "本单内赠送等值的货物，货值为5万元的M5244-T4-FP", "skus": "M5244-T4-FP", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR260107027", "order_date": "2026-01-07", "hits": 1 }, { "seq": 198, "customer": "广州生凌生物科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "提供COA", "content": "配COA；", "evidence": "配COA；", "skus": "M5244-T4-FP", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260107027", "order_date": "2026-01-07", "hits": 1 }, { "seq": 199, "customer": "成都瀚辰光翼生物工程有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "分装规格", "content": "1ml/支", "evidence": "1ml/支", "skus": "M2071", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260309047", "order_date": "2026-03-09", "hits": 1 }, { "seq": 200, "customer": "杭州逸检科技有限公司", "salesperson": "杨天雄", "category": "质检/文件", "title": "配COA，留样剩余2000T", "content": "配COA；因ZHBR251107015客诉，内部留样剩余2000T，虽不能完全确定可用，但和客户沟通后。客户仍需要发过去应急", "evidence": "配COA；因ZHBR251107015客诉，内部留样剩余2000T，虽不能完全确定可用，但和客户沟通后。客户仍需要发过去应急", "skus": "PFHW1007-P01-104101-O25-104102", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR260107042", "order_date": "2026-01-07", "hits": 1 }, { "seq": 201, "customer": "河南鼎月生物科技有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "白盒", "content": "白盒", "evidence": "白盒", "skus": "P-MT-8U", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251210001", "order_date": "2025-12-10", "hits": 2 }, { "seq": 202, "customer": "浙江大学-浙江", "salesperson": "", "category": "质检/文件", "title": "配COA", "content": "配COA", "evidence": "配COA", "skus": "FE103", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251210001", "order_date": "2025-12-10", "hits": 2 }, { "seq": 203, "customer": "深圳市博莱恩科技有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "", "content": "", "evidence": "每盒需要多放一瓶清洗液W2（28.8ml）", "skus": "P-MT-8U", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251210001", "order_date": "2025-12-10", "hits": 2 }, { "seq": 204, "customer": "湖南华晨生物科技有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "COA要求", "content": "需要COA", "evidence": "需要COA", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250227021", "order_date": "2025-02-27", "hits": 4 }, { "seq": 205, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "其他", "title": "其他要求", "content": "本次采购多赠送25ml的buffer，buffer一共1650ml", "evidence": "本次采购多赠送25ml的buffer，buffer一共1650ml", "skus": "FM5234-NA-009401", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250227021", "order_date": "2025-02-27", "hits": 4 }, { "seq": 206, "customer": "英科新创（苏州）生物科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "加急要求", "content": "加急", "evidence": "加急", "skus": "E13", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250418006", "order_date": "2025-04-18", "hits": 1 }, { "seq": 207, "customer": "长春方维生物科技有限公司", "salesperson": "刘虹晶", "category": "其他", "title": "送货单要求", "content": "不放送货单", "evidence": "不放送货单", "skus": "M2181-4-095203", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251208021", "order_date": "2025-12-08", "hits": 1 }, { "seq": 208, "customer": "青岛日熙检测服务有限公司", "salesperson": "刘虹晶", "category": "其他", "title": "批间差弥补要求", "content": "需要弥补。", "evidence": "需要弥补。", "skus": "MD2104-000801", "problems": "内容过短", "confidence": "中", "order_id": "ZHBR251208021", "order_date": "2025-12-08", "hits": 1 }, { "seq": 209, "customer": "上海欧易生物医学科技有限公司", "salesperson": "路要峰", "category": "交付/物流", "title": "合并发货要求", "content": "合并发货", "evidence": "合并发货", "skus": "AS05", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260113012", "order_date": "2026-01-13", "hits": 1 }, { "seq": 210, "customer": "北京艾科斯生物科技有限公司", "salesperson": "冯贤平", "category": "质检/文件", "title": "配COA要求", "content": "配COA", "evidence": "配COA", "skus": "FM0324-074901", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250618009", "order_date": "2025-06-18", "hits": 1 }, { "seq": 211, "customer": "北京隆格基因技术有限公司", "salesperson": "冯贤平", "category": "交付/物流", "title": "运输方式", "content": "走航空运输", "evidence": "走航空运输", "skus": "PFHW1008-R02-068601-S25", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250618009", "order_date": "2025-06-18", "hits": 1 }, { "seq": 212, "customer": "复星诊断科技（上海）有限公司", "salesperson": "黄明月", "category": "质检/文件", "title": "同一批次要求", "content": "同一批次", "evidence": "同一批次", "skus": "FM0181-4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251014009", "order_date": "2025-10-14", "hits": 1 }, { "seq": 213, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "其他", "title": "订单处理", "content": "原订单：ZHBR250324017里面的1mlFE29-000802由采购转赠送，故原单虚拟退货，从此单虚拟发货", "evidence": "原订单：ZHBR250324017里面的1mlFE29-000802由采购转赠送，故原单虚拟退货，从此单虚拟发货", "skus": "FE29-000802", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250721019", "order_date": "2025-07-21", "hits": 1 }, { "seq": 214, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "其他", "title": "合同待补", "content": "合同待补", "evidence": "合同待补", "skus": "FMD0104-074901-6P", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250811015", "order_date": "2025-08-11", "hits": 1 }, { "seq": 215, "customer": "广州易安生物技术有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "发货时间", "content": "周日发货", "evidence": "周日发货", "skus": "E43", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250811015", "order_date": "2025-08-11", "hits": 1 }, { "seq": 216, "customer": "广州生凌生物科技有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "发货时间要求", "content": "下周四发货", "evidence": "下周四发货", "skus": "M5244-T4-FP", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260109021", "order_date": "2026-01-09", "hits": 2 }, { "seq": 217, "customer": "杭州百迈生物股份有限公司", "salesperson": "杨天雄", "category": "质检/文件", "title": "COA 配置", "content": "配COA", "evidence": "配COA", "skus": "M216-3-003301-DB-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260115037", "order_date": "2026-01-15", "hits": 1 }, { "seq": 218, "customer": "武汉尚睿生物科技有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "", "content": "", "evidence": "加急，10.14号（下周二）下午空运寄出，需周四前到货", "skus": "FM5244", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260115037", "order_date": "2026-01-15", "hits": 1 }, { "seq": 219, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "其他", "title": "加急发货要求", "content": "加急发货", "evidence": "加急发货。25ml/支，务必做好质检", "skus": "M2181-4-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250521019", "order_date": "2025-05-21", "hits": 1 }, { "seq": 220, "customer": "浙江塔歌诺思生物技术有限公司", "salesperson": "杜建", "category": "其他", "title": "配COA", "content": "配COA", "evidence": "配COA", "skus": "E03-10-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250528024", "order_date": "2025-05-28", "hits": 1 }, { "seq": 221, "customer": "浙江大学-浙江", "salesperson": "", "category": "交付/物流", "title": "走空运", "content": "要求走空运", "evidence": "要求走空运", "skus": "BR1A503-12", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250528024", "order_date": "2025-05-28", "hits": 1 }, { "seq": 222, "customer": "浙江大学-浙江", "salesperson": "", "category": "交付/物流", "title": "分两次发货", "content": "分两次发货；本次先发8包，剩余待定", "evidence": "分两次发货；本次先发8包，剩余待定", "skus": "BR3M121-74", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250528024", "order_date": "2025-05-28", "hits": 1 }, { "seq": 223, "customer": "深圳迈瑞生物医疗电子股份有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "加急发货要求", "content": "加急；", "evidence": "加急；", "skus": "FE29-000702|FE13-000802", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250303013", "order_date": "2025-03-03", "hits": 6 }, { "seq": 224, "customer": "温氏食品集团股份有限公司研究院", "salesperson": "", "category": "交付/物流", "title": "加急发货要求", "content": "加急；", "evidence": "加急；", "skus": "MD2104-003001", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250303013", "order_date": "2025-03-03", "hits": 6 }, { "seq": 225, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "价格/账期", "title": "价格和返还量模式", "content": "不降单价，买一赠一模式\r\n2、试剂额外返还5%的量，该体系近期采购量为3600T+1.6wT+1.6wT+4wT=75600T，本单累计返还3780T的数量（关联订单：ZHBR260402027、ZHBR260404001、ZHBR260407008）", "evidence": "不降单价，买一赠一模式\r\n2、试剂额外返还5%的量，该体系近期采购量为3600T+1.6wT+1.6wT+4wT=75600T，本单累计返还3780T的数量（关联订单：ZHBR260402027、ZHBR260404001、ZHBR260407008）", "skus": "MD2104-003001", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250303013", "order_date": "2025-03-03", "hits": 6 }, { "seq": 226, "customer": "潮州凯普生物化学有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "标签要求", "content": "只贴大标签", "evidence": "只贴大标签", "skus": "M2181-4-014101-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250813020", "order_date": "2025-08-13", "hits": 4 }, { "seq": 227, "customer": "珠海圣美生物诊断技术有限公司", "salesperson": "黄文才", "category": "其他", "title": "开票时间", "content": "国庆后开票", "evidence": "国庆后开票", "skus": "M216-SM1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250813020", "order_date": "2025-08-13", "hits": 4 }, { "seq": 228, "customer": "苏州天隆生物科技有限公司", "salesperson": "刘新元", "category": "质检/文件", "title": "配COA", "content": "配COA", "evidence": "配COA", "skus": "MD2104-003001-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250728003", "order_date": "2025-07-28", "hits": 1 }, { "seq": 229, "customer": "深圳市奥斯卡动物医学科技有限公司", "salesperson": "林潇", "category": "搭配规则", "title": "生产与发货安排", "content": "300ml分两次生产，本次先生产150ml。剩余150ml生产时间等销售通知。1ml每管分装，分批发货，这次先发50ml。", "evidence": "300ml分两次生产，本次先生产150ml。剩余150ml生产时间等销售通知。1ml每管分装，分批发货，这次先发50ml。", "skus": "M5244-T4", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR251104042", "order_date": "2025-11-04", "hits": 1 }, { "seq": 230, "customer": "深圳市梓健生物科技有限公司", "salesperson": "林潇", "category": "价格/账期", "title": "合同要求", "content": "合同见附件", "evidence": "合同见附件", "skus": "M2181-4-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251104042", "order_date": "2025-11-04", "hits": 1 }, { "seq": 231, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "其他", "title": "重点项目处理", "content": "客户重点项目，客诉后发送测试小样", "evidence": "客户重点项目，客诉后发送测试小样。", "skus": "M2274-090812-DB", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250729025", "order_date": "2025-07-29", "hits": 1 }, { "seq": 232, "customer": "上海欧易生物医学科技有限公司", "salesperson": "路要峰", "category": "包装/标签", "title": "运输方式", "content": "干冰运输", "evidence": "干冰运输", "skus": "BR-TSO1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260126007", "order_date": "2026-01-26", "hits": 1 }, { "seq": 233, "customer": "上海科亦生物科技有限公司", "salesperson": "张文蝶", "category": "质检/文件", "title": "质检文件", "content": "配COA", "evidence": "配COA", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260126007", "order_date": "2026-01-26", "hits": 1 }, { "seq": 234, "customer": "上海节点方域生物科技有限公司", "salesperson": "路要峰", "category": "交付/物流", "title": "合并发货", "content": "合并发货", "evidence": "合并发货", "skus": "BR3M121-01", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260126007", "order_date": "2026-01-26", "hits": 1 }, { "seq": 235, "customer": "上海雅心生物技术有限公司", "salesperson": "路要峰", "category": "交付/物流", "title": "发货时间", "content": "下周二发货", "evidence": "下周二发货", "skus": "M2274-073702", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260126007", "order_date": "2026-01-26", "hits": 1 }, { "seq": 236, "customer": "北京睿玉海博科技有限公司", "salesperson": "", "category": "包装/标签", "title": "送货单要求", "content": "不放送货单", "evidence": "不放送货单", "skus": "MD2071", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250829017", "order_date": "2025-08-29", "hits": 1 }, { "seq": 237, "customer": "华南农业大学-广东", "salesperson": "", "category": "交付/物流", "title": "发货时间", "content": "尽早发货", "evidence": "尽早发货", "skus": "BR1A401-00", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250829017", "order_date": "2025-08-29", "hits": 1 }, { "seq": 238, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "其他", "title": "合同提供时间", "content": "合同年后补", "evidence": "合同年后补", "skus": "FE29-000802", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250825006", "order_date": "2025-08-25", "hits": 2 }, { "seq": 239, "customer": "杭州丹威生物科技有限公司", "salesperson": "刘新元", "category": "质检/文件", "title": "配COA", "content": "配COA，", "evidence": "配COA，", "skus": "M5261", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116009", "order_date": "2026-01-16", "hits": 1 }, { "seq": 240, "customer": "浙江默乐生物科技有限公司", "salesperson": "宋学伟", "category": "包装/标签", "title": "1ml/支", "content": "1ml/支", "evidence": "1ml/支", "skus": "E07", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250605014", "order_date": "2025-06-05", "hits": 1 }, { "seq": 241, "customer": "深圳市亿立方生物技术有限公司", "salesperson": "林潇", "category": "包装/标签", "title": "1ml/管", "content": "1ml/管", "evidence": "1ml/管", "skus": "AS08-25-1234", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250605014", "order_date": "2025-06-05", "hits": 1 }, { "seq": 242, "customer": "深圳澳东医学科技有限公司", "salesperson": "林潇", "category": "配方/体系", "title": "产品级别要求", "content": "需要NA级", "evidence": "需要NA级", "skus": "M2181-4-NA-020303", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251119013", "order_date": "2025-11-19", "hits": 2 }, { "seq": 243, "customer": "深圳生科原技术有限公司", "salesperson": "陈溪子", "category": "交付/物流", "title": "售后补货及送货单要求", "content": "客诉单售后补货，使用销售版送货单，批号出来后告知销售，盖出库章随货两份。客户要求使用定制品名打标签和COA，10ml/管分装", "evidence": "客诉单售后补货，使用销售版送货单，批号出来后告知销售，盖出库章随货两份。客户要求使用定制品名打标签和COA，10ml/管分装", "skus": "FM5181-4-NA-090801", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251119013", "order_date": "2025-11-19", "hits": 2 }, { "seq": 244, "customer": "深圳迈瑞生物医疗电子股份有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "配COA要求", "content": "配COA", "evidence": "配COA", "skus": "FE13-NA-000802", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250307025", "order_date": "2025-03-07", "hits": 1 }, { "seq": 245, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "配COA要求", "content": "配COA", "evidence": "配COA", "skus": "AHRM5014-3", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250307025", "order_date": "2025-03-07", "hits": 1 }, { "seq": 246, "customer": "湖南大学", "salesperson": "李江辉", "category": "交付/物流", "title": "加急要求", "content": "加急", "evidence": "加急", "skus": "FE103", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250307025", "order_date": "2025-03-07", "hits": 1 }, { "seq": 247, "customer": "珠海丽珠试剂股份有限公司", "salesperson": "黄明月", "category": "质检/文件", "title": "COA 配置", "content": "配COA", "evidence": "配COA", "skus": "AS01-50", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251028020", "order_date": "2025-10-28", "hits": 1 }, { "seq": 248, "customer": "苏州创澜生物科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "加急发货", "content": "加急发货。", "evidence": "加急发货。", "skus": "FM4211-003001", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250730019", "order_date": "2025-07-30", "hits": 1 }, { "seq": 249, "customer": "苏州创澜生物科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "", "content": "", "evidence": "创澜魏老师项目需要，合并发货", "skus": "AS212-000901-T5", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250730019", "order_date": "2025-07-30", "hits": 1 }, { "seq": 250, "customer": "上海顾信天成生物工程有限公司", "salesperson": "刘虹晶", "category": "包装/标签", "title": "包装/标签要求", "content": "不放送货单", "evidence": "不放送货单", "skus": "M2221", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260330003", "order_date": "2026-03-30", "hits": 1 }, { "seq": 251, "customer": "北京卓诚惠生生物科技股份有限公司", "salesperson": "冯贤平", "category": "配方/体系", "title": "单组份形式（含酶buffer等），新批次试剂", "content": "新批次试剂", "evidence": "新批次试剂", "skus": "BR3M302-06", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250818010", "order_date": "2025-08-18", "hits": 7 }, { "seq": 252, "customer": "南京英诺唯真生物科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "合并发货", "content": "合并发货", "evidence": "合并发货", "skus": "FM5281-002902", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251015006", "order_date": "2025-10-15", "hits": 3 }, { "seq": 253, "customer": "圣湘生物科技股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "COA 配置", "content": "配COA", "evidence": "配COA", "skus": "MD2084-000804-1", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251210006", "order_date": "2025-12-10", "hits": 1 }, { "seq": 254, "customer": "圣湘生物科技股份有限公司", "salesperson": "赵云浩", "category": "质检/文件", "title": "性能保持一致", "content": "要求无客诉批间差问题，与 20251212性能保持一致", "evidence": "要求无客诉批间差问题，与 20251212性能保持一致", "skus": "MD6104-020322", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR251022023", "order_date": "2025-10-22", "hits": 2 }, { "seq": 255, "customer": "宁波海尔施基因科技股份有限公司", "salesperson": "黄明月", "category": "包装/标签", "title": "内部目检异物处理", "content": "内部目检21管有异物，但是客户生产端要求必须30mL为同一批次，故而121mL只入库90mL，共计31mL需要做换货处理。还有9mL待客户退回。配COA，需与订单：ZHBR251106023保持同一批次", "evidence": "内部目检21管有异物，但是客户生产端要求必须30mL为同一批次，故而121mL只入库90mL，共计31mL需要做换货处理。还有9mL待客户退回。配COA，需与订单：ZHBR251106023保持同一批次", "skus": "FSTR201-132-1-NA", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250912005", "order_date": "2025-09-12", "hits": 4 }, { "seq": 256, "customer": "广东海锐生物技术有限公司", "salesperson": "黄文才", "category": "包装/标签", "title": "", "content": "", "evidence": "需要近三个月生产的批次；总量300ml，按25ml/瓶分装，分成12瓶；0.5ml做质检使用；海大2024年采购了211380元，需要反8%金额的货，则需要返16910.4元的货。第一次返货4800元，剩余12110.4元；本次返货总额价值12120元", "skus": "M2181-4-088201", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250912005", "order_date": "2025-09-12", "hits": 4 }, { "seq": 257, "customer": "广东药科大学-广东", "salesperson": "", "category": "其他", "title": "", "content": "", "evidence": "使用商务提供的纸质送货单", "skus": "M5244-T4", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250912005", "order_date": "2025-09-12", "hits": 4 }, { "seq": 258, "customer": "广州万孚生物技术股份有限公司", "salesperson": "赵云浩", "category": "包装/标签", "title": "", "content": "", "evidence": "合同待补，加急；发20241122批次", "skus": "FAS05", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250912005", "order_date": "2025-09-12", "hits": 4 }, { "seq": 259, "customer": "广州康泽生物技术有限公司", "salesperson": "陈溪子", "category": "包装/标签", "title": "分装规格", "content": "1ml/管", "evidence": "查询库存，有库存本周日发货，没有库存按三个工作日发货；1ml/管", "skus": "FAS05", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250829033", "order_date": "2025-08-29", "hits": 1 }, { "seq": 260, "customer": "广州远奥生物科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "COA要求", "content": "配COA；", "evidence": "配COA；客户购买过我们的E04-10，最近要求配给他一些稀释液", "skus": "E04-2", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260420075", "order_date": "2026-04-20", "hits": 3 }, { "seq": 261, "customer": "广州领上源生物科技有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "COA要求", "content": "配COA；", "evidence": "加急！客户要求今天发货。酶稀释液5ml，配COA；多放冰袋；", "skus": "ED01-5", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260420075", "order_date": "2026-04-20", "hits": 3 }, { "seq": 262, "customer": "思纳福（北京）医疗科技有限公司", "salesperson": "冯贤平", "category": "交付/物流", "title": "发货方式", "content": "走空运", "evidence": "走空运", "skus": "AS412-9-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260327033", "order_date": "2026-03-27", "hits": 1 }, { "seq": 263, "customer": "杭州百迈生物股份有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "", "content": "", "evidence": "FHW1008-P01-003302：仅是将RNase HII给客户定制为50mU/uL", "skus": "FHW1008-P01-003302", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 264, "customer": "杭州赫利克萨科技有限公司-浙江", "salesperson": "", "category": "交付/物流", "title": "", "content": "", "evidence": "先发货BR1D301,剩余的后续补发，合同代表人手签", "skus": "BR1D301-02", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 265, "customer": "杭州逸检科技有限公司", "salesperson": "杨天雄", "category": "价格/账期", "title": "", "content": "", "evidence": "该订单由于冻干组给客户的包装报错成非联盖八联管，对客户使用造成影响，和客户沟通打八折", "skus": "PFHW1007-R01-O25-104114", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 266, "customer": "武汉九泽医疗科技有限公司", "salesperson": "刘虹晶", "category": "搭配规则", "title": "", "content": "", "evidence": "指定要该客户过往采购过的批次，需要2个批次，每批次各200T，按照100T/包分装", "skus": "MD5104-145108-DB", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 267, "customer": "武汉友芝友医疗科技股份有限公司", "salesperson": "李江辉", "category": "质检/文件", "title": "", "content": "", "evidence": "质检需要测试这三个指标：1、浓度ng/μl；2、A260/A280；3、A260/A230；", "skus": "IME-DR1001-II-B96T", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 268, "customer": "武汉希诺医学检验实验室有限公司", "salesperson": "李江辉", "category": "包装/标签", "title": "", "content": "", "evidence": "2.5ml/包", "skus": "M2071", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR260116006", "order_date": "2026-01-16", "hits": 2 }, { "seq": 269, "customer": "江苏宏微特斯医药科技有限公司", "salesperson": "宋学伟", "category": "交付/物流", "title": "优先发货要求", "content": "优先发货。", "evidence": "优先发货。", "skus": "AS412-9", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250612021", "order_date": "2025-06-12", "hits": 1 }, { "seq": 270, "customer": "浙江清华长三角研究院", "salesperson": "杨天雄", "category": "包装/标签", "title": "规格要求", "content": "1ml/支", "evidence": "1ml/支", "skus": "AS17-062701", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR251017007", "order_date": "2025-10-17", "hits": 1 }, { "seq": 271, "customer": "深圳迈瑞生物医疗电子股份有限公司", "salesperson": "陈溪子", "category": "质检/文件", "title": "COA要求", "content": "需要COA", "evidence": "需要COA", "skus": "FE43-NA", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250317009", "order_date": "2025-03-17", "hits": 2 }, { "seq": 272, "customer": "湖南仁基生物科技有限公司", "salesperson": "", "category": "配方/体系", "title": "产品等级", "content": "需要NA级", "evidence": "需要NA级", "skus": "FM5144", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250317009", "order_date": "2025-03-17", "hits": 2 }, { "seq": 273, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "价格/账期", "title": "优惠金额", "content": "本单优惠2万元，合同发票金额为26万8000元", "evidence": "本单优惠2万元，合同发票金额为26万8000元", "skus": "AHM2031", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250317009", "order_date": "2025-03-17", "hits": 2 }, { "seq": 274, "customer": "湖南圣测生物科技有限公司", "salesperson": "李江辉", "category": "交付/物流", "title": "退换货要求", "content": "退换货AHM2031共计0.5L，按200ml/瓶分装，共计2.5瓶", "evidence": "退换货AHM2031共计0.5L，按200ml/瓶分装，共计2.5瓶", "skus": "AHM2031", "problems": "疑似客诉", "confidence": "高", "order_id": "ZHBR250317009", "order_date": "2025-03-17", "hits": 2 }, { "seq": 275, "customer": "珠海丽珠试剂股份有限公司", "salesperson": "黄明月", "category": "包装/标签", "title": "指定批次和编码要求", "content": "指定批次：20251214（无增强剂）。编码2.04.03.0435，本次发货使用2FM101-1-2的货号品名等信息发货，编码2.02.04.0228，本次发货使用2FM101-1-1的货号品名等信息发货。编码2.04.01.0226，本次发货使用2FM101-1-3的货号品名等信息发货。", "evidence": "指定批次：20251214（无增强剂）。编码2.04.03.0435，本次发货使用2FM101-1-2的货号品名等信息发货，编码2.02.04.0228，本次发货使用2FM101-1-1的货号品名等信息发货。编码2.04.01.0226，本次发货使用2FM101-1-3的货号品名等信息发货。", "skus": "2FM101-1-3", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR260115023", "order_date": "2026-01-15", "hits": 2 }, { "seq": 276, "customer": "睿丰康生物医药科技（浙江）有限公司", "salesperson": "杨天雄", "category": "包装/标签", "title": "分装要求", "content": "分成12包", "evidence": "按1000T/包分装，分成12包；需严格去除背景核酸，包括人源、各种菌等残留；客户的部分项目中有用到内参RPP30。", "skus": "M2274-073701", "problems": "内容过短", "confidence": "高", "order_id": "ZHBR250520007", "order_date": "2025-05-20", "hits": 2 }, { "seq": 277, "customer": "苏州天隆生物科技有限公司", "salesperson": "刘新元", "category": "价格/账期", "title": "抵扣金额要求", "content": "本单12000元=抵扣5W剩余的11240元+客户做单760元。", "evidence": "1.本单总价为12000元，5W元货款只剩11240元可抵扣，故本单12000元=抵扣5W剩余的11240元+客户做单760元。", "skus": "MD2104-003006-DB", "problems": "疑似一次性", "confidence": "高", "order_id": "ZHBR250520007", "order_date": "2025-05-20", "hits": 2 } ] }