{
 "scope": "西安佰奥莱博生物科技有限公司",
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    "sku": "FMD5084-000901",
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    "amt": 1300.0,
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   {
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    "name": "12.5×FastAmpli Part Taq/UNG Mix (with dNTPs) (DG)"
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    "sku": "FM5144-2",
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 "2026": {
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  "first": "2026-01-12",
  "last": "2026-10-12",
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    "name": "2×Superstart Direct Premix-UNG (Probe qPCR) (DG)"
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    "name": "2×Robustart Multi RT Premix  (Probe qRT-PCR) (DG) (T1)"
   },
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    "name": "25×Neoscript RTase Mix (DG)"
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    "name": "50×Fast Direct Part Ampli (DG) (020303)"
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    "lines": 7,
    "name": "5×Fast Direct RT Premix Buffer (dUTP) (Mg2+ free) (DG) (020303)"
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   {
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    "lines": 7,
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 },
 "activities": [
  {
   "date": "2026-10-16",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "刘子研",
   "title": "活动跟进",
   "body": "【客户需求】 · 应用场景：宠物真菌 · 技术平台：普通 · 项目状态：/ · 时间节点：/ · 参数要求：/ · 竞对情况：/ 【问题现象】 描述：真实样本漏检，Ct滞后 【宝锐方案】 描述：测试比对了四款液体试剂：FM507、FMD5084-000901、FMD5104-014429-5P、FM2181-4-020303 · 测试条件：/ · 结论：调整PCR程序，把延伸时间拉长了6s（14s-20s），所有检测限就可以通过。"
  },
  {
   "date": "2026-09-23",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "刘子研",
   "title": "活动跟进",
   "body": "1、王万怡：宠物真菌项目，增加FE07酶量、提高镁离子浓度并没有解决PFM507的漏检问题，具体数据明天整理出来。 2、孙欢：跟进PFM507-O25-007701测试结果，暂无反馈。 3、颜露玲：马ACTB项目，FMD5084-000901，反馈个别靶标Ct延迟。（3个Ct）增加探针使用量，也没有解决Rn值在镁离子翻倍后降低的问题。"
  },
  {
   "date": "2026-09-19",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "刘子研",
   "title": "活动跟进",
   "body": "百奥莱博 1、孙欢、颜艳、王万怡、颜露玲：  宠物真菌lamp项目。FM2181-4-020303、FM D5104-014429测试效果均不如FM507，前两者液体状态滞后2～3个Ct，FM507自己冻干后比预混液体滞后1个Ct，可能是冻干程序的差异，可以同步一下两方冻干程序。该项目是粪便直扩，裂解液pH在11左右，需要评估新一代酶的耐抑制性是否不如507。客户目前尝试：常规Mg2+浓度下，有一个靶标测试效果不行，在Mg2+浓度翻倍后解决了这一问题，同时其他靶标的扩增仍然保持正常；FM507冻干后性能下降问题通过调扩增程序，延伸时间从14s延长到20s，整体时间增加5min，已解决。客户对速度没有什么要求，对耐抑制要求高，也在探索样本前处理的方案。 2、李领：  目前主营全是动物类试剂盒，无人医，后续会报证。今年海外目标五千万，还未达成。上半年数据不太好，三、四季度出货比较多。二季度时换了一批经销商和供应商，我司目前表现还好，需要注意性能问题、批间差问题。"
  },
  {
   "date": "2026-09-03",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "刘新元",
   "title": "活动跟进",
   "body": "![](https://project.feishu.cn/goapi/v5/platform/file/stream/download/ZvRriVg_16UYWS4ahCLleRx-2RwrQUWQwuCDlvc3ApuR1vBxyjwo-Rfy8bLBqCiW0dGn7HbBcni9kZ6yMWhz6MtcFR9iiEWTmqXXKNJN2TfWJZ_Qblmb7nZZtJFqMRG32v4s69I1cj1XXpa3zMhpRQ==) 20260826 客户反馈FM507体系冻干后，有两个靶标检出限漏检，但是液体状态时不会漏检。 20260903 客户反馈（20260831-孙欢（王万怡》-真菌项目-检测限问题更换Mix测试）新发的三个体系FMD5084-000901（去RT酶）、FMD5104-014429-5P（去RT酶）、FM2181-4- 020303测试结果。结果都比FH507差。其中1通道靶标含GC富集区，其他三个体系严重滞后。 20260826 客户反馈问题后，给客户建议①内部用 FM507+AS212-9给客户进行冻干，看是否是冻干带来的差异。②给客户建议FHD5084-000901（去RT酶）、 FMD5104-014429-5P (ART) , FN2181-4-020303 20260903 客户反馈结果后，给客户建议：①等待内部冻干发货；②给客户发FM507体系的单酶，建议提高酶量测试一下。③按照目前FM507体系，建议提高镁离子用量测试：5mM、6.75ml。④询问璐姐该体系是否可搭配其他冻干保护剂，若可以跟客户商量冻干48T（FM507+A8212-9体系），48T（FM507+其他保护剂〉"
  },
  {
   "date": "2026-07-29",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "货号更换",
   "body": "货号变更涉及3个货号，主要诉求是套件名称+货号 变化，组分名称不变。问题在于FMD2011变更前是2X变更后是5X，套件最后取数的T数肯定会乱的，系统T、ml 取数按照乘数、体系总体积量、下单量三者建立一个换算关系自动折算。目前客户MD2011对应的产品名不能修改： 5×Superstart Premix plus (Probe qPCR) (DG)客户货号更换名称 2×Superstart Direct Premix-UNG (Probe qPCR) (DG)原来的名称。正在想办法解决这个问题。"
  },
  {
   "date": "2026-07-21",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "活动跟进",
   "body": "采购单下单，已下单，7.26号发货，已给客户转发单章合同。"
  },
  {
   "date": "2026-07-21",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "活动跟进",
   "body": "1. 二代POC平台新进展：客户项目进展缓慢，原因是客户认为目前项目定位错误，痛点是实验操作复杂，客户端发应较差；样本复杂。现状，客户仍然在进行这个项目，但客户没有方向，所以不是客户的重点项目。 2. 客户联检注册证下来三个，接下来客户将进行生产批文这块内容。 3. 粪便直扩项目：要求耐抑制性好，但由于样本非常复杂，所以效果不太好。目前市场上有公司在推，但结果都不太好。之前发客户的测试，客户还没做。M5144客户反馈提速做完，效果非常好，会继续使用。针对粪便直扩存在的问题，目前跟客户讨论结果：1、前处理上解决操作复杂的问题；2、我们在酶Mix这块优化。客户也同意寄样本以及试剂给我们做测试。 4. 货号变更：新货号用于上海基灵采购，采购记录可追溯，发老产品，质量标准不用写详细组分，详细目前暂定如下图，后续还需与客户沟通。 ![](https://project.feishu.cn/goapi/v5/platform/file/stream/download/Jgg5uSLHhAEV9ykemD0eR5VW0iRuCII_WvbAZHIhJx-R1vBxyjwo-Rfy8bLBqCiW0dGn7HbBcni9kZ6yMWhz6MtcFR9iiEWTmqXXKNJN2TdVSSHXKaosOeUE82kletjsriwDtMUzXGwxNSDPFVOrBQ==) 1. 其他：目前客户海外市场已经打开，但是受欢迎的项目与国内市场不一样。之前客户是病毒与寄生虫，现在已经添加细菌这块的内容（16S、18S） 2. 采购：销售提月度计划，采购按销售提的月度销售计划提月末采购计划；催账情况，月初客户刚付了两笔好几万的款，后续的到下个月可能财务才会付款。每个月采购都会提交付款计划，针对月结的供应商，财务会筛选一些供应商付款，采购老师说:由于我们之前出现了质量问题，所以在财务那我们的质量数据很低，造成财务拖欠付款。上海基灵后续研发采购多，佰奥莱博主要是生产采购，西安基灵只要是报证、注册、审查、对外的合规检查。"
  },
  {
   "date": "2026-07-17",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "FMD5084-000901--DB货号变更",
   "body": "FMD5084-000901--DB货号变更已完成，已给客户按照新货号下订单，7.20号发货。 新货号：FMD5084-007703-DB"
  },
  {
   "date": "2026-07-16",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "FMD5084-000901--DB货号变更",
   "body": "客户催着发新货的产品进行测试，故催促相关同事抓紧处理，目前货号变更完成，可给客户下单。"
  },
  {
   "date": "2026-07-15",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "FMD5084-000901货号更换",
   "body": "名称错误，重新修改提交，等新货号确认后，发给客户。"
  },
  {
   "date": "2026-07-14",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "FMD5084-000901货号更换",
   "body": " 应客户（佰奥莱博）注册申报要求，需按其指定品名及货号进行出货。鉴于该客户受兽药GMP法规约束，已注册产品所用原料的品名不得变更。因此我司在**实物不变**的前提下，将出货文件（标签、COA、送货单、说明书等）进行变更。 "
  },
  {
   "date": "2026-07-12",
   "cust": "西安佰奥莱博生物科技有限公司",
   "owner": "张立娅",
   "title": "活动跟进",
   "body": "客户咨询是否可以FMD5084-000901这个货号的Mix，想改成3个组分，现在是5个组分。 客户表示他们这边目前物料有点多、混乱，想要重新梳理一下。换一个货号及名称。 拉群，技术支持同事已在跟进此事。"
  },
  {
   "date": "2026-07-06",
   "cust": "上海基灵生物科技有限公司",
   "owner": "张立娅",
   "title": "活动跟进",
   "body": "佰奥莱博李爽测试反馈：冻干后的样品（FMD5084-007702-调整钾离子）重复性差，Ct相比液体滞后1（下图都是冻干的，重复了两次，两个不同的人测试的），不同的人测试的差异也挺大的，可能是客户冻干的问题，也有可能是测试的问题，客户说自己再调试一下"
  }
 ],
 "complaints": [
  {
   "id": "5344690791",
   "name": "20250224-BALB-FMD2011批间差客诉",
   "days": 604,
   "created": "2025-02-24",
   "urgency": "critical",
   "area": "大客户",
   "status": "结束",
   "type": "",
   "operator": [],
   "customer": "西安佰奥莱博生物科技有限公司",
   "creator": "王昕伟",
   "node": "结束"
  },
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